CCG Castle's Privacy Policy

TLDR; We don't save payment info - and we don't sell info EVER

1. Introduction

At ("we," "us," or "our"), we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or use our services. We are committed to complying with applicable privacy laws and regulations, including the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: This includes your name, email address, postal address, and phone number.
  • Account Information: If you create an account on our website, we may collect your username, password, and other account-related details.
  • Payment Information: If you make purchases through our website, we collect payment card details or other payment information.
  • Usage Information: We may collect information about how you use our website, such as your browsing history, the pages you visit, and your interactions with our content.
  • Device Information: We may collect information about the device you use to access our website, including your device's unique identifier and IP address.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: We use your information to provide the services you request, such as processing orders, delivering products, or responding to inquiries.
  • To Improve Our Services: We analyze usage data to improve our website, products, and services, ensuring they meet your needs and preferences.
  • To Communicate with You: We may send you updates, promotional offers, and important information related to your account or our services.
  • To Ensure Security: We use your information to protect our website and services against fraud, abuse, and security threats.

4. Data Protection

We have implemented technical and organizational measures to safeguard your personal data. We use industry-standard security protocols to protect your information during transmission and storage.

5. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted third parties, such as payment processors or shipping companies, to fulfill your requests or legal obligations.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal data under certain circumstances.
  • Objection: You can object to the processing of your personal data for direct marketing purposes or legitimate interests.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

7. Contact Us

If you have questions about our Privacy Policy or want to exercise your rights, please contact us at [email protected].

8. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this policy periodically for updates.